Ulta Beauty in Saratoga Springs, New York

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• Aurora Mae

  Posted Jul, 09 2019

  I went in looking to get highlights. I have brown hair so I knew I would need it to be lightened and then dyed. I arrived at for my appointment and was there for 5 hours...yes, 5. I ended up not being able to get what I wanted, because she told me my hair didn’t lighten up enough(fine. I get that.) so I chose a different color for highlights and went with a darker color. She was rude the whole time I was there and never even actually cut my hair. I was charged $250 + tip! Never again will I go there. Way way overpriced. I went to another salon and was told that it shouldn’t cost that for highlights ever. I was never even told why it cost so much after and I am furious.

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